• Aegis Communications Group Inc (Aegis) provides that vital link between customer and company that solidifies relationships, builds trust and creates the desire to continue doing business.  Our centers help to build our loyal client partnerships by providing World-Class Customer Care and Enhanced Customer Acquisition services.
  • Aegis is a provider of multi-channel customer relationship management, including database management, analytical services and market intelligence to progressive companies. Aegis is a strong team of 10,000 employees and provides services to Blue Chip, multinational clients such as American Express, AT&T, Western Union and Qwest Communications, to name a few.


  • Aegis consists of a network of eight client service centers located in the United States, and seventeen client service centers in India. Each center features state-of-the-art technology for call blending and routing and metric-focused managers who oversee the daily and hourly tasks needed to succeed.